Refund Policy

General Refund Terms

Refund eligibility depends on the nature of service, processing stage, supplier conditions, third-party policies and signed agreements between Visa Travel Expert and the client.

Refund requests must be submitted through official communication channels along with relevant booking or transaction details.

Air Ticket Refunds

Refunds related to air tickets are strictly subject to airline fare rules, cancellation conditions, no-show policies and airline refund procedures.

• Refund amount may vary depending on fare type
• Cancellation penalties may apply
• Promotional fares may be non-refundable
• Airline processing timelines may vary
• Convenience charges may be deducted

Visa Travel Expert acts only as a booking facilitator and cannot override airline refund policies.

Hotel Booking Refunds

Hotel booking refunds are governed by the respective hotel, resort, accommodation provider or supplier cancellation policy.

• Cancellation windows may apply
• Last-minute cancellations may not qualify for refunds
• Peak season bookings may carry stricter policies
• No-show bookings may be non-refundable

Refund approvals and timelines depend on confirmation received from the hotel or travel supplier.

Visa Service Refunds

Visa-related services involve consultation, documentation support, appointment booking and application processing assistance.

• Visa refusal does not automatically qualify for refund
• Processing work already completed may remain chargeable
• Refund eligibility may depend on signed agreements
• Government and embassy decisions remain independent

Refunds for consultancy or service charges, if applicable, shall be reviewed case-by-case.

Consultation & Service Charges

Consultation fees, profile assessment charges, documentation review fees and professional service charges may be non-refundable after consultation or service delivery has started.

Users acknowledge that operational resources, professional expertise and processing efforts are allocated once services begin.

Refund Processing Timelines

Approved refunds are generally processed within 7 to 21 business days depending on:

• Payment method used
• Banking procedures
• Airline or hotel processing timelines
• Payment gateway cycles
• Third-party approvals

Actual credit timelines may vary according to banks, card issuers or payment service providers.

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Chargebacks & Payment Disputes

Users are encouraged to contact Visa Travel Expert directly before initiating payment disputes or chargebacks.

Fraudulent or abusive chargeback attempts after successful service delivery, booking confirmation or consultation may result in legal action or service suspension.

Non-Refundable Situations

Refunds may not be provided under the following circumstances:

• Submission of false or misleading documents
• Visa refusal due to client ineligibility
• Incomplete documentation from client side
• Missed appointments or no-show cases
• Government rule changes
• Travel restrictions outside company control
• Services already completed or substantially processed

Force Majeure

Visa Travel Expert shall not be liable for delays, cancellations or refund complications arising from events beyond reasonable control including:

• Natural disasters
• Pandemics
• Government restrictions
• Political situations
• Airline operational disruptions
• Technical failures
• International travel restrictions

Contact Information

For refund-related queries or assistance, users may contact Visa Travel Expert through official communication channels.

• Business Name: Visa Travel Expert
• Location: SAS Nagar Mohali, Punjab, India
• Phone: +91 77172 17392
• Payment Methods: UPI, Net Banking, Debit/Credit Cards, Online Payments & Cash

Frequently Asked Questions

• Are visa fees refundable after rejection?
• Can airline cancellation charges apply?
• How long do refunds normally take?
• Are consultation fees refundable?
• Can refund policies change later?